Delivery time:
Neutral orders: 2-5 business days
OEM orders: 5-10 business days (Orders with logo)
ODM orders: 10-20 business days
Shipping time: 3-5 business days
Shipment terms:TNT.DHL.Fedex.EMS.UPS etc.
How to choose shipment method?
Before ordering please contact us to confirm your preferred shipment method. Normally,
For all orders are usually using the DHL. within 3-5days to arrive you country.
PlS contact me before you make payment if you want choose other express like EMS,UPS,TNT,Fedex. We can help you check the freight and confirm with you before shipping. !We will give u some discount about the shipping.
How do I know my order has be shipped?
You will be able to track your package. You will receive a notification via email which will include your order tracking number once your order has been packed and ready to ship.
How do I track my order?
You can track your order on the official site for DHL.TNT.UPS.EMS etc. For example, you selected DHL as your shipping option then you can track your package on the DHL websitehttp://www.cn.dhl.com/en.html enter tracking number we sent, then you can see the status of your order,If you still cannot find the track number, contact customer support. Or you click page of order tracking on our company site to tracking order.
Do you ship to other countries?
Yes. Dechang have shipped to many countries around the world including US,Canada, the U.K., Italy, France, Germany, Australia and many more. However, you must be responsible for knowing the laws in your country and whether or not electronic cigarettes are permitted. You will receive a tracking number once your order ships, Replacements for orders lost after leaving the China or confiscated by the customs department in your country. That said, there has only been a few of packages out of many hundreds of international orders that the recipient claimed did not arrive. We have shipped to Canada, Australia, Greece, Italy, France, Spain, New Zealand, Sweden, Mexico, South Korea and dozens of other countries without any problems.